Independence Integrity Impartiality

We are Europe's leading multi-sector and multi-discipline consumer dispute resolution service, offering bespoke schemes to resolve complaints and disputes between businesses and their consumers. Always aiming to meet our core principles of independence, integrity and impartiality, we work closely with business, regulators, government and consumer bodies keeping conflict out of court with speedy, private, cost-effective solutions. For further information email us or call us on +44 (0) 20 7520 3800.  For our most active schemes see here. If you have a commercial dispute go direct to CEDR, the world's leading commercial dispute resolution service, providing solutions worldwide from offices in London, Dublin and Hong Kong.


We offer cost-effective services for consumer or commercial disputes, covering all the main forms of private dispute resolution