Welcome to IDRS - your consumer redress, independent complaints review and ombudsman specialist

As part of the CEDR Disputes Group, we are one of Europe's most prominent dispute resolution service providers.  We provide services for the avoidance, management or resolution of complaints and disputes for:

 

  • Consumer redress markets
  • Independent complaints review
  • Ombudsman services


In each of these markets we design and provide tailored services to users so they can settle their disputes quickly, cost effectively and privately, taking away the stress and inconvenience associated with going to court.

For further information please continue to tour our website by using the links provided, email us or call us on +44 (0) 20 7520 3800.

To view our dispute resolution schemes, including those of CEDR Solve, our sister service, click the link below

Consumer redress, independent complaints review and ombudsman services

IDRS

We offer cost-effective services for consumer or commercial disputes, covering all the main forms of private dispute resolution